Privacy Policy

Information we collect and why we use it

When you use the website, we may collect information automatically from your device, browser or interaction with our services. This can include an internet protocol address, device type, operating system, browser details, language settings, approximate location information, pages viewed, dates and times of access, referral information, session activity and technical event records. We may also receive information from service providers involved in payment processing, identity checks, fraud prevention, website hosting, security, analytics or customer support, where this is permitted.

We use information for purposes connected with providing and managing the service. These purposes may include:

• Creating, maintaining and administering your account.
• Confirming your identity, age, account ownership and eligibility to use relevant services.
• Processing deposits, withdrawals and other account transactions, and maintaining accurate financial records.
• Conducting verification, security, anti-fraud and anti-abuse checks.
• Detecting unusual, unauthorised or potentially harmful activity and protecting the website, users and business systems.
• Providing customer support, responding to questions and resolving complaints or account issues.
• Communicating with you about your account, service updates, security matters and operational information.
• Sending marketing communications where permitted and where you have provided the required consent or otherwise have a lawful basis to receive them.
• Improving website functionality, user experience, service performance, content and security.
• Understanding general usage trends through aggregated or otherwise appropriately analysed information.
• Meeting record-keeping, responsible operation, financial, verification, tax, dispute handling and other legal or compliance obligations.
• Establishing, exercising or defending legal rights and managing risks associated with the service.

We do not use personal information for purposes that are unrelated to the reasons it was collected unless a further use is permitted or required under applicable requirements. Where practical, we may use aggregated, statistical or de-identified information for reporting, planning, testing and service improvement. Such information is intended not to identify individual players.

Verification and sensitive account information

A casino website may need to request identity or verification documents before allowing certain account activities. These documents can contain personal details and may be reviewed for account security, age and identity checks, anti-fraud controls and other required checks. Please provide information through the available secure processes and do not send unnecessary personal information through general communication channels.

Your privacy choices, retention and contact

How long information is kept

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, transaction records, security, dispute management and service improvement. The period can depend on the type of information, why it was collected, whether an account remains active, and whether a matter is unresolved.

Closing an account does not always mean that every record can be immediately deleted. Some records must be kept for a period required by law or for legitimate security, fraud prevention, dispute, accounting or compliance purposes. When information is no longer required, it may be deleted, anonymised or securely disposed of in accordance with applicable processes.

Access, correction, deletion and marketing choices

Subject to applicable requirements and any reasonable exceptions, you may ask for access to personal information held about you, request correction of information that is inaccurate or incomplete, or request deletion of your information. You may also withdraw consent to marketing communications at any time. Withdrawing marketing consent will not affect the lawfulness of processing that took place before the withdrawal, and it will not necessarily stop service, security or account-related messages that are needed to operate your account.

To exercise your data rights, ask a privacy question or request help with your information, contact support@gday96casino.online. Please describe your request clearly and provide enough information for us to understand and verify it. We may need to confirm your identity before responding, particularly where the request concerns account information or verification documents. This is intended to protect your information from unauthorised disclosure.

A request may be subject to lawful limits. For example, information may not be deleted where it must be retained, where deletion would affect another person's rights, or where it is needed for security, fraud prevention, dispute handling or legal compliance. If a request cannot be completed in full, we will aim to explain the relevant reason and identify any practical alternative where appropriate.

Third-party websites and children

The website may contain links or references to third-party websites, payment services or other online resources. Those services have their own privacy practices, and you should review their policies before providing information. Gday96 Casino is not responsible for privacy practices on websites that it does not operate.

The services are intended for eligible adults. We do not knowingly seek to collect information from children. If you believe a child has provided personal information, please contact support@gday96casino.online so the matter can be reviewed and appropriate steps can be considered.

If you have concerns about how your personal information has been handled, please contact support@gday96casino.online first so that the issue can be reviewed. We aim to handle privacy requests and concerns respectfully, consistently and within a reasonable timeframe.